Return Policy


We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.


To be eligible for a return, your product must be in the condition you received it, unused or unused, with tags and in its original packaging. You will also need an invoice or proof of purchase.


You can contact us at info@soiley.com to initiate a return. If your return is accepted, we will send you a return shipping label along with instructions on how and where to ship your package. Products returned to us without a return request will not be accepted.


You can always reach us at info@soiley.com for any return questions.


Damages and Problems


Please check your order upon receipt and if the item is defective, damaged, or received the wrong item, contact us immediately so we can evaluate and correct the problem.


Refunds


After we receive and review your return, we will notify you and let you know if the refund has been approved. If approved, a refund will be issued automatically to your original payment method. Please note that it may take some time for your bank or credit card company to process and send the refund as well.